Our Terms and Conditions
AGREEMENT BETWEEN CUSTOMER AND CLUB
NAVIGO
Welcome to the ClubNavigo.com website (the "Website"). This
Website is provided by Island One, Inc. d/b/a Club Navigo Vacations
("Club Navigo") solely to assist customers in gathering travel
information, determining the availability of travel-related goods
and services, making legitimate reservations or otherwise
transacting business with travel suppliers, and for no other
purposes. The terms "we", "us", "our" and "Club Navigo" refer to
Island One, Inc., a Florida Corporation, and its related and
affiliated business entities. The term "you" refers to the customer
visiting the Website or booking a reservation through us on this
Website or through our customer service agents.
This Website is offered to you conditioned upon your acceptance
without modification of all the terms, conditions, and notices set
forth below (collectively, the "Agreement"). By accessing or using
this Website in any manner, you agree to be bound by the Agreement.
Please read the Agreement carefully. If you do not accept all of
these terms and conditions, please do not use this Website. Be sure
to return to this page periodically to review the most current
version of the Agreement. We reserve the right at any time, at our
sole discretion, to change or otherwise modify the Agreement
without prior notice, and your continued access or use of this
Website signifies your acceptance of the updated or modified
Agreement.
USE OF THE WEBSITE
As a condition of your use of this Website, you warrant that (i)
you are at least 18 years of age, (ii) you possess the legal
authority to create a binding legal obligation, (iii) you will use
this Website in accordance with this Agreement, (iv) you will only
use this Website to make legitimate reservations for you or for
another person for whom you are legally authorized to act, (v) all
information supplied by you on this Website is true, accurate,
current and complete, and (vi) if you have a ClubNavigo.com
account, you will safeguard your account information and will
supervise and be completely responsible for any use of your account
by anyone other than you. We retain the right at our sole
discretion to deny access to anyone to this Website and the
services we offer, at any time and for any reason, including for
violation of this Agreement.
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PROHIBITED ACTIVITIES
The content and information on this Website (including price and
availability of travel services), as well as the infrastructure
used to provide such content and information, is proprietary to us
or our suppliers and providers. While you may make limited copies
of your travel itinerary (and related documents) for travel or
services booked through this Website, you agree not to otherwise
modify, copy, distribute, transmit, display, perform, reproduce,
publish, license, create derivative works from, transfer, or sell
or re-sell any information, software, products, or services
obtained from or through this Website. Additionally, you agree
to:
- not use this Website or its contents for any commercial
purpose;
- not make any speculative, false, or fraudulent reservation or
any reservation in anticipation of demand;
- not access, monitor or copy any content or information of this
Website using any robot, spider, scraper or other automated means
or any manual process for any purpose without our express written
permission;
- not violate the restrictions in any robot exclusion headers on
this Website or bypass or circumvent other measures employed to
prevent or limit access to this Website;
- not take any action that imposes, or may impose, in our
discretion, an unreasonable or disproportionately large load on our
infrastructure;
- not deep-link to any portion of this Website (including the
purchase path for any travel services) for any purpose without our
prior express written authorization; or
- not "frame", "mirror" or otherwise incorporate any part of this
Website into any other website without our express prior written
authorization.
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SUPPLIER RULES AND RESTRICTIONS
Separate terms and conditions will apply to your reservation and
purchase of travel-related goods and services that you select.
Please read these separate terms and conditions carefully. You
agree to abide by the terms and conditions of purchase imposed by
any supplier with whom you elect to deal, including payment of all
amounts when due and compliance with the supplier's rules and
restrictions regarding availability and use of fares, products, or
services. You acknowledge that some third-party providers offering
certain services and/or activities may require you to sign their
liability waiver prior to participating in the service and/or
activity they offer. You understand that any violation of any such
supplier's rules and restrictions may result in cancellation of
your reservation(s), in your being denied access to the applicable
travel product or services, in your forfeiting any moneys paid for
such reservation(s), or in the debiting of your account for any
costs incurred as a result of such violation.
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PRIVACY POLICY
We believe in protecting your privacy. Please click here to review
our current Privacy Policy, which also governs your use of
ClubNavigoAdventures.com. Privacy Policy.
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REVIEWS, COMMENTS AND OTHER
SUBMISSIONS
We appreciate hearing from you. Please be aware that by
submitting content to this Website by electronic mail, postings on
this Website or otherwise, including any reviews, questions,
comments, suggestions, ideas or the like contained in any
submissions (collectively, "Submissions"), you grant us a
nonexclusive, royalty-free, perpetual, transferable, irrevocable
and fully sublicensable right to (i) use, reproduce, modify, adapt,
translate, distribute, publish, create derivative works from and
publicly display and perform such Submissions throughout the world
in any media, now known or later devised; and (ii) use the name
that you submit in connection with such Submission, if we choose.
You acknowledge that we may choose to provide attribution of your
comments or reviews (for example, listing your name and hometown on
a review that you submit) at our discretion. You further grant Club
Navigo the right to pursue at law any person or entity that
violates your or our rights in the Submissions by a breach of this
Agreement. You acknowledge and agree that Submissions are
non-confidential and non-proprietary. We take no responsibility and
assume no liability for any Submissions posted or submitted by you
or other third parties. If you do not agree to these terms and
conditions, please do not provide us with any Submissions.
You are fully responsible for the content of your Submissions,
(specifically including reviews posted to this Website). You are
prohibited from posting or transmitting to or from this Website:
(i) any unlawful, threatening, libelous, defamatory, obscene,
pornographic, or other material or content that would violate
rights of publicity or privacy or that would violate any law; (ii)
any commercial material or content (including solicitation of
funds, advertising, or marketing of any good or services); and
(iii) any material or content that infringes, misappropriates or
violates any copyright, trademark, patent right or other
proprietary right of any third party. You shall be solely liable
for any damages resulting from any violation of the foregoing
restrictions, or any other harm resulting from your posting of
content to this Website. You acknowledge that Club Navigo has the
right to control (e.g., use, publish, remove) any content you
submit without notice to you. If you submit more than one review
for the same travel product, only your most recent submission is
eligible for use.
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PREPAID RESERVATIONS
You acknowledge that Club Navigo pre-negotiates certain travel
rates with suppliers to facilitate the booking of reservations on
your behalf. The rates displayed on the Website is a combination of
the pre-negotiated rate reserved on your behalf by Club Navigo and
the facilitation fee retained by Club Navigo to compensate us for
our services. You authorize Club Navigo to book reservations for
the total reservation price, which includes the rate displayed on
the Website, plus tax recovery charges, and service fees. You agree
that your credit card will be charged by Club Navigo for the total
reservation price. Upon submitting your reservation request you
authorize Club Navigo to facilitate reservations on your behalf,
including making payment arrangements with suppliers.
You acknowledge that Club Navigo does not collect taxes for
remittance to applicable taxing authorities. The tax recovery
charges on prepaid transactions are a recovery of the estimated
transaction taxes (e.g., sales and use, occupancy, room tax, excise
tax, value added tax, etc) that Club Navigo pays to the supplier in
connection with your reservations. The suppliers invoice Club
Navigo for tax amounts. The suppliers remit applicable taxes to the
applicable taxing jurisdictions. Club Navigo does not act as
co-vendors with the supplier with whom we book or reserve our
customer's travel arrangements. Taxability and the appropriate tax
rate vary greatly by location. The actual tax amounts paid by Club
Navigo to the suppliers may vary from the tax recovery charge
amounts, depending upon the rates, taxability, etc. in effect at
the time of the actual use of by you. We retain our service fees as
compensation in servicing your travel reservation. Our service fees
vary based on the amount and type of travel reservation.
You agree to pay any cancellation or change fees that you incur.
In some instances, some suppliers do not permit changes to or
cancellations of reservations after they are made, as indicated in
the rules and restrictions for the reservation. You agree to abide
by the terms and conditions imposed with respect to your prepaid
reservations.
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TRAVEL DESTINATIONS
BY OFFERING FOR SALE TRAVEL TO PARTICULAR DESTINATIONS, CLUB
NAVIGO DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS
ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES
THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.
Although most travel, including travel to international
destinations, is completed without incident, travel to certain
destinations may involve greater risk than others. Club Navigo
urges passengers to review travel prohibitions, warnings,
announcements and advisories issued by the United States Government
prior to booking travel to international destinations. Information
is at the State Department's web site http://travel.state.gov.
For information concerning passport requirements, United States
citizens can visit the State Department's web site http://travel.state.gov.
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LIABILITY DISCLAIMER
RATINGS DISPLAYED ON THIS WEBSITE ARE INTENDED AS ONLY GENERAL
GUIDELINES, AND WE DO NOT GUARANTEE THE ACCURACY OF THE RATINGS.
NEITHER WE, THE AFFILIATES NOR THE SUPPLIERS MAKE ANY GUARANTEES
ABOUT THE AVAILABILITY OF SPECIFIC PRODUCTS AND SERVICES.
NEITHER WE, THE AFFILIATES, NOR THE SUPPLIERS MAKE ANY
REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE,
PRODUCTS, AND SERVICES CONTAINED ON THIS WEBSITE FOR ANY PURPOSE,
AND THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES ON THIS
WEBSITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF
SUCH PRODUCTS OR SERVICES BY US, THE AFFILIATES OR THE SUPPLIERS.
ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED
"AS IS" WITHOUT WARRANTY OF ANY KIND. WE, THE AFFILIATES, AND THE
SUPPLIERS DISCLAIM ALL WARRANTIES AND CONDITIONS THAT THIS WEBSITE,
ITS SERVERS OR ANY EMAIL SENT FROM US, THE AFFILIATES, OR THE
SUPPLIERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE, THE
AFFILIATES, AND THE SUPPLIERS DISCLAIM ALL WARRANTIES AND
CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND
SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND
NONINFRINGEMENT.
THE SUPPLIERS PROVIDING TRAVEL OR OTHER TRAVEL PRODUCT OR
SERVICES ON THIS WEBSITE ARE INDEPENDENT CONTRACTORS AND NOT AGENTS
OR EMPLOYEES OF US. WE ARE NOT LIABLE FOR THE ACTS, ERRORS,
OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF
ANY SUCH SUPPLIERS OR FOR ANY RESULTING PERSONAL INJURIES, DEATH,
PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES. WE HAVE NO LIABILITY
AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION,
OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND OUR
DIRECT CONTROL, AND WE HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL
EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT,
AUTHORITY OR OTHER THIRD PARTY. IN NO EVENT SHALL WE BE LIABLE FOR
ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR
CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH
TRAVEL OR OTHER TRAVEL PRODUCT OR SERVICES OBTAINED THROUGH THIS
WEBSITE OR USED BY YOU AS A RESULT OF YOUR USE OF THIS WEBSITE OR
OUR SERVICES WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT,
TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF WE HAVE BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL WE, THE AFFILIATES, OR THE SUPPLIERS BE LIABLE
FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR
CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH,
YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY
OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING YOUR
RELIANCE UPON OPINIONS APPEARING ON THIS WEB SITE; ANY COMPUTER
VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS, AND
SERVICES OBTAINED THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF
THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE) WHETHER BASED ON
A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR
OTHERWISE, AND EVEN IF WE, THE AFFILIATES OR THE SUPPLIERS HAVE
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
If, despite the limitation above, we, the Affiliates or the
suppliers are found liable for any loss or damage which arises out
of or in any way connected with any of the occurrences described
above, then our, the Affiliates' or the suppliers' liabilities will
in no event exceed, in the aggregate, the greater of (i) the
transaction fees assessed for your transactions on this Website, or
(ii) One-Hundred Dollars (US$100.00).
The limitation of liability reflects the allocation of risk
between the parties. The limitations specified in this section will
survive and apply even if any limited remedy specified in these
terms is found to have failed of its essential purpose. The
limitations of liability provided in these terms inure to the
benefit of us, the Affiliates, and the suppliers.
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INDEMNIFICATION
You agree to defend and indemnify us, the Affiliates, and the
suppliers and any of their respective officers, directors,
employees and agents from and against any claims, causes of action,
demands, recoveries, losses, damages, fines, penalties or other
costs or expenses of any kind or nature including reasonable legal
and accounting fees, brought by third parties as a result of:
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LINKS TO THIRD-PARTY SITES
This Website may contain hyperlinks to websites operated by
parties other than ClubNavigo.com. Such hyperlinks are provided for
your reference only. We do not control such websites and are not
responsible for their contents or the privacy or other practices of
such websites. Further, it is up to you to take precautions to
ensure that whatever links you select or software you download
(whether from this Website or other websites) is free of such items
as viruses, worms, trojan horses, defects and other items of a
destructive nature. Our inclusion of hyperlinks to such websites
does not imply any endorsement of the material on such websites or
any association with their operators.
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SOFTWARE AVAILABLE ON THIS SITE
Please note that all Software contained on this Website, is
owned or licensed by us, the Affiliates, or the suppliers, and is
protected by copyright laws and international treaty provisions.
Any reproduction or redistribution of the Software is expressly
prohibited, and may result in severe civil and criminal penalties.
Violators will be prosecuted to the maximum extent possible.
WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE
SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION
OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. THE SOFTWARE IS
WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE
AGREEMENT.
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TRADEMARK NOTICES
Club Navigo and Club Navigo Vacations are registered trademarks
or trademarks of Island One, Inc. in the U.S. Other logos and
product and company names mentioned in this Website may be the
trademarks of their respective owners.
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GENERAL
This Website is operated by a U.S. entity and this Agreement is
governed by the laws of the State of Florida, USA. You hereby
consent to the exclusive jurisdiction and venue of courts in Orange
County, Florida, USA, in all disputes arising out of or relating to
the use of this Website. Use of this Website is unauthorized in any
jurisdiction that does not give effect to all provisions of these
terms and conditions, including this paragraph.
You agree that no joint venture, partnership, or employment
relationship exists between you and us as a result of this
Agreement or use of this Website.
Our performance of this Agreement is subject to existing laws
and legal process, and nothing contained in this Agreement limits
our right to comply with law enforcement or other governmental or
legal requests or requirements relating to your use of this Website
or information provided to or gathered by us with respect to such
use. To the extent allowed by applicable law, you agree that you
will bring any claim or cause of action arising from or relating to
your access or use of this Website within one (1) year from the
date on which such claim or action arose or accrued or such claim
or cause of action will be irrevocably waived.
If any part of this Agreement is determined to be invalid or
unenforceable pursuant to applicable law, then the invalid or
unenforceable provision will be deemed superseded by a valid,
enforceable provision that most closely matches the intent of the
original provision and Agreement shall continue in effect.
This Agreement (and any other terms and conditions referenced
herein) constitutes the entire agreement between you and us with
respect to this Website and it supersedes all prior or
contemporaneous communications and proposals, whether electronic,
oral, or written, between you and us with respect to this Website.
A printed version of this Agreement and of any notice given in
electronic form shall be admissible in judicial or administrative
proceedings based upon or relating to this Agreement to the same
extent and subject to the same conditions as other business
documents and records originally generated and maintained in
printed form.
Fictitious names of companies, products, people, characters,
and/or data mentioned on this Website are not intended to represent
any real individual, company, product, or event.
Where the context so indicates, a word in the singular form
shall include the plural. The term "include" and similar terms
(e.g., includes, including, included, comprises, comprising, such
as, e.g., and for example), when used as part of a phrase including
one or more specific items, are used by way of example and not of
limitation. Any references to the use, exercise or grant of the
right of our discretion shall mean our sole, absolute and
unfettered discretion to the exclusion of any other person or
entity unless specifically provided otherwise.
The warranties, representations and after termination
obligations of this Agreement shall survive the expiration or early
termination of this Agreement and shall continue to be binding on
the parties and their respective successors and assigns.
This Agreement shall be construed without regard to any
presumption or other rule requiring construction against the party
causing this Agreement to be drafted.
The failure of a party to exercise any power given it under this
Agreement or to insist upon strict compliance with the terms of
this Agreement shall not constitute a waiver of that party's right
to demand exact compliance with the terms of this Agreement. Waiver
by a party of any particular default by the other shall not affect
or impair its rights with respect to any subsequent defaults of the
same or of a different kind; nor shall any delay or omission by a
party to exercise any rights arising from any default affect or
impair its right as to such default or any future default. Further,
no custom or course of dealings of the parties at variance with the
terms of this Agreement shall constitute a waiver of that party's
right to demand later compliance.
All provisions contained in this Agreement shall be binding on,
inure to the benefit of, and be enforceable by each party, and the
permitted successors and assigns of each party to the same extent
as if each such successor and assign were named as a party to this
Agreement.
Any rights not expressly granted in this Agreement are reserved
by us.
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SERVICE HELP
For quick answers to your questions or ways to contact us,
review this Website for contact information. Or, you can write to
us at:
Attn: Customer Service
ClubNavigo.com
8680 Commodity Circle
Orlando, FL 32819